Meet Our Agents
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Crystal Sutherland — Owner & Senior Travel Consultant
With over 15 years of experience in the travel industry, Crystal is the heart and soul behind Starfish & Teacups Travel.
A lifelong Disney enthusiast and mom of three, she specializes in crafting magical family vacations that create lasting memories.
Crystal’s passion for travel planning shines through in every detail, whether it’s a Disney resort stay, an ocean cruise, or a sunny all-inclusive getaway.
When she’s not helping clients design their dream vacations, Crystal enjoys exploring new destinations with her family and sharing her firsthand tips.
Paulette Lambert — Travel Consultant
Paulette has a genuine passion for travel and a love for helping families create lasting memories.
She specializes in Disney Parks & Resorts, Disney Cruises, Rocky Mountaineer, Universal Studios Hollywood, Universal Orlando Resort, and fun-filled family getaways.
Her own adventures—from exploring Banff’s breathtaking Cave and Basin to taking in the views from the Calgary Tower and discovering prehistoric wonders at the Royal Tyrrell Museum—inspire her to help others experience the magic of new destinations.
When she’s not planning vacations, Paulette enjoys crocheting and exploring with her husband and their three daughters.